EU Withdrawal, Returns and Cancellations

EU customers may request cancellation before an order is fulfilled and may request withdrawal/return within 30 days from delivery of the last item in the order.

To submit a cancellation, return or withdrawal request, please use our Returns, Cancellations & EU Withdrawal link in the website footer or customer account/order page.

For made-to-order products, production may begin shortly after order placement. If the order has not yet been fulfilled, we will review cancellation requests before production or dispatch where possible.

Return shipping is the customer’s responsibility unless the item is faulty, incorrect, or damaged.

RETURNS POLICY

We want you to be happy with the products you order from us. Please check our sizing guides carefully in order to get the right size first time around.

We appreciate that sometimes you might wish to return an item you’ve bought. We accept any item back for a refund (subject to the exceptions below) or a size exchange within 30 days of you receiving your order as well as accepting returns of faulty, damaged and incorrectly supplied items.